Privacypolicy.

This is a translation of the Spanish text, provided for convenience. Only the Spanish version is legally binding. If the versions differ, the Spanish version prevails.

This policy explains how personal data is processed on the website luneks.es, in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR, RGPD in Spanish), and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

• Owner: company name
• NIF (tax ID): NIF
• Address: registered address
• Email: contact email
• Phone: phone
• Registry details: Mercantile Registry, volume, folio, sheet

We process the data you give us when you fill in the form, call or write to us, and the data generated during our business relationship.

• Contact details: name, phone, email and town.
• Project details: type of space, rough measurements, photos and any information you choose to add.
• How you heard about us, if you say so in the form.
• Billing and site details, if you order a project.
• Browsing data collected through cookies, as described in the Cookie policy.

We use the data only for the following purposes.

• Replying to your request and preparing the visit and the quote.
• Performing the contract: manufacturing, installation, warranty and aftercare.
• Meeting legal obligations, such as tax and accounting.
• Sending marketing messages only if you have agreed to it. Whether LUNEKS sends marketing messages

Each processing activity relies on a basis set out in the GDPR.

• Steps taken at your request before a contract and performance of the contract, for the visit, the quote and the works.
• Compliance with legal obligations, for invoicing and accounting.
• Your consent, for marketing messages and non technical cookies. You can withdraw it at any time.
• Legitimate interest, if LUNEKS relies on it for any processing

We keep the data for as long as it is needed for the purpose it was collected for and then for the periods the law requires to deal with possible claims. Specific periods: requests without a contract, customers, invoicing

We do not share your data with third parties unless the law requires it. Some providers give us services that involve access to data, such as web hosting or email, and they act as processors under a contract that requires them to protect it.

• Providers with access to data: list of providers
• International transfers: if any, country and safeguards applied

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw any consent you have given. To do so, write to email for data protection requests stating which right you wish to exercise.

If you believe we have not handled your data properly, you can file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

We apply technical and organisational measures to protect data against loss, unauthorised access or misuse.

This website is not aimed at children under 14. If you are under that age, do not send us any data without the consent of your parents or guardians.

We may update this policy to reflect changes in the law or in our services. The version in force is the one published on this page.

Last updated: date.